Good to know
Your questions. Answered.
Warranty, returns and what to do when your order arrives.
Do your bats come with a warranty?
Titan does not offer bat warranties. Wood bats can break in play. The team encourages hitters to learn from contact, make adjustments and ask for guidance.
Can I return a used bat?
Titan inspects its bats throughout production but does not accept used-bat returns. Bat lifespan is not guaranteed, even with high-quality construction.
Will you replace a bat broken during use?
Bats damaged by misuse or broken through poor contact are not eligible for replacement.
What if my bat is damaged in transit?
Contact Titan immediately, before using the bat. Delayed reporting can make it impossible to establish that damage occurred before use, so replacement cannot be guaranteed.
What if the bat doesn't match my order?
Contact Titan immediately and leave the bat unused. If the recorded invoice differs from the bat supplied, return the unused bat and Titan will replace it.